Product: BioCheese Cheddar Shred 200g
Best Before Date: 27/09/2026
Batch No: 251201-719
Yesterday, we initiated a precautionary recall of a specific batch of one of our products due to the potential presence of undeclared presence of dairy. This decision was made promptly and in full consultation with the relevant food safety authorities. This potential issue is isolated to a single batch, no other products are affected and we have moved quickly to remove the product from shelves nationally.
For over 12 years, we have been committed to producing high-quality products for our customers, and we understand how important it is to maintain your confidence in us. We have established robust quality assurance processes in place and are conducting a thorough review to identify any further steps we can take to strengthen these.
We also want to take this opportunity to be clear about how our products are made:
All of our products are made in a dedicated, dairy-free facility.
Our shredded range undergo an additional step in Australia, in a facility that also handles dairy. This takes place with complete segregation, and with strict allergen controls and measures in place.
Allergen management is a priority across our operations, and we remain committed to continuous improvement in this area.
If you believe you may have purchased the listed batch, please return to your place of purchase for a full refund and/or contact us here — we are here to help.
Thank you for your continued trust and support. We remain dedicated to meeting the standards you expect from us.